Privacy Policy

Last updated: August 13, 2026

Elise Clare Marketing ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website, eliseclaremarketing.com, and to the text messaging (SMS) communications we send to customers and prospects who have agreed to receive them.

1. Information We Collect

We collect information you choose to share with us, including:

• Contact information — such as your name, phone number, and email address, when you call us, text us, email us, or submit an inquiry.
• Business information — such as your business name and website details, when you request our website services.
• Call and message details — when you speak with our team or our automated assistant by phone, or receive text messages from us, we may keep records of those communications to serve you and improve our service.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request;
• Communicate with you about your project or account;
• Send you text messages you have agreed to receive, including appointment details, follow-ups, and information you requested;
• Improve our website and services.

3. Text Messaging (SMS)

We may send text messages to customers and prospects who have provided their consent — for example, by calling or texting our business number, requesting information, or otherwise agreeing to receive messages.

• Consent: By providing your phone number and agreeing to receive texts, you consent to receive SMS messages from Elise Clare Marketing. Message frequency varies. Message and data rates may apply.
• Opt out: You can stop receiving text messages at any time. Reply STOP to any message and you will receive no further texts from us. You may also contact us directly at (925) 536-0267 to opt out.
• Help: Reply HELP to any message for help, or contact us at (925) 536-0267.
• Opt-in confirmation: When you first agree to receive texts, we may send a confirmation message acknowledging your opt-in, such as: "Elise Clare Marketing: You are now subscribed to receive texts from us. Reply HELP for help, reply STOP to unsubscribe. Msg & data rates may apply."
• Your mobile information will not be sold or shared with third parties for marketing purposes.

4. Sharing of Information

We do not sell your personal information. We share information only as needed to operate our business:

• With service providers who help us deliver our services (such as phone and messaging platforms), under agreements that require them to protect your information;
• When required by law, regulation, or legal process;
• With your consent.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, but we work to keep your data safe.

6. Data Retention

We keep your information only as long as needed for the purposes described in this policy, or as required by law. You may ask us to delete your information at any time using the contact details below.

7. Your Choices and Rights

You may ask us to access, correct, or delete the personal information we hold about you. To make a request, contact us using the details below. You may also opt out of SMS messages at any time by replying STOP.

8. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or about your information, contact us at:

Elise Clare Marketing
Concord, California
Phone / Text: (925) 536-0267
Email: hello@eliseclaremarketing.com